Frequently Asked Questions

Trash pick up is on Wednesday.  Feel free to leave your trash cans out after 4pm on Tuesday afternoon.  Please retrieve your cans by Wednesday evening. If your cans are not emptied, you can report a missed pickup by calling the Solid Waste Hotline before 10 a.m. on Thursday: 703-248-5160.

Each home is responsible for their own bulk trash pick-up. If you have large items to dispose of, please contact the City to schedule a bulk trash pickup or special collection. All key information and online scheduling is available on the City’s website or you can call the Solid Waste Hotline at 703-248-5160. You can also use FreeCycle, a Facebook Marketplace or “Buy Nothing” Group, or charitable donation opportunities. Do not abandon items on the street.

There are 3!  

Winter Hill Neighbors is the place that neighbors can share any neighborly communication including yard sales, request for help, or upcoming events.  Please reach out to Diane Bartley at diane.bartley@gmail.com to be added

Winter Hill Board the HOA will use this to share community updates and official business

to be added to this list please email Daina Lieberman @ winterhill.daina@gmail.com

Gates Hudson has one and should be sending you updates through their online portal. Please reach out to Susan O'Neil soneil@ghacm.com to get set up.

We schedule the meetings for the 4th Thursday of the month at 7pm.  The week before the meeting, we send out the zoom link.  Please join us!  

Please use Vantaca (Gates Hudson portal) for approval to perform exterior work, including fences and landscaping, as set forth in the Architectural Control Guidelines (2018). This allows for better record keeping than email. To submit a request: 

1. Log onto Vantaca portal: https://portal.ghacm.com/
2. Complete a standard form, to include providing details about the work and contractor, and  acknowledge checks with the City - i.e., fences and decks. 

Upon receipt, Gates Hudson will review the request for completeness and alignment with the guidelines. Then,  the Board will review the request and vote. If approved, the work proceeds. 

Three days for the same vehicle.

Guests can only park in your reserved spot or on the street with the appropriate overnight tag.

Street parking is available for second vehicles. You will need a Zone 1 sticker or Overnight Parking booklet.

WHCA currently has a contract with Pro Grounds to mow every other week during the grass-growing season, remove leaves twice during the leaf-falling season, aerate the ground, prune shrubs not on private homeowner property and remove any snow from sidewalks and parking lots. They may provide ad hoc services from time to time within the community (e.g., clean up after a storm). They mow and collect leaves but DO NOT aerate, seed or fertilize private homeowner lawns or prune homeowner shrubs. Each home is responsible for their own shrub pruning and lawn seeding and treatment within the community guidelines.

Planning to have a moving truck? You can request a parking space reservation so the truck can park on a City street for a specified date and time. Complete the request at least two weeks in advance of the move to allow for processing.